Dubai Airport Terminal 3

In this page you’ll find information about Dubai International Airport’s Terminal 3.

Dubai International Airport (DXB) is the main international airport serving Dubai, in United Arab Emirates. Dubai Airport is the busiest international airport in the world (passenger influx). Concretely, the airport is located just 5 km away from Dubai ciy centre. Dubai International Airport has three passenger Terminals: Terminal 1, Terminal 2 and Terminal 3.

Terminal 3

Mainly used by Emirates Airlines, Terminal 3 has a total capacity of 60 million passengers per year. The Terminal 3 includes Concourse A – a purpose-built facility for A380, increasing the airport’s capacity to 75 million passengers per year, Concurse B, Concourse C became part of the Terminal 3 complex in 2016 when Dubai Airport’s Concourse D hosts 60 International airlines. Economy Class passengers access the Terminal from the main curbside. First and Business Class passengers have an special curbside at the entrance of the Terminal’s F&J Check-in area.

Departures level – 3

Floors: 6
Check-in counters: 126 counters at Y class
32 counters at F & J
Oversized baggage check-in 6 at Y class and 4 in F&J check-in
Self Service kiosks with baggage 18 at Y class: 12 at F & J
Self Service kiosks without baggage 18 at Y class: 12 at F & J
Skywards Silver members 7 counters
Lounge for Unaccompanied Minors [5-11 and young passengers between 12-15 on request]
3 lounges - Two lounges in the terminal at Departures and Arrivals, and one in the concourse at Departures.
Amenities: TV, video games, light refreshments, drawing and reading material, staff.
Special Handling Services Lounges 3 Lounges – two in the terminal at Departures and Arrivals, and one in the concourse at Departures.
Marhaba Lounge From here passengers are escorted to the Marhaba Lounge in the Concourse
A ticket sale counters 2 counters – one in First and Business and one in Economy Class Check-in Hall.
Cashier Desks [excess baggage] 6 in Economy class and 2 in F&J check in
Immigration counters - Departures 38 counters and 12 e-gates – Economy class passengers
10 counters and 4 e-gates – First & Business class
Immigration counters – Arrivals 52 counters and 12 e-gates
Retail areas 4800 m2. 3 Dubai Duty Free public shops including a pharmacy.
Food Court Area 2000 m2; There are 10 outlets including: Costa, Burger King, Rupee Room, Delizie, Mashawi Lebanese Grill, Japengo, Coffee Bean & Second Cup
Baby Strollers Available in both Economy and First & Business Class check-in lounge

T3 Airside Facility at level 3

Access: Economy class passengers access the airside facility (concourse) via 4 Sky Trains and escalators.
First and Business class passengers access the airside facility using dedicated elevators; alternatively, they could use the Skytrains via Economy class. Transferring / connecting passengers will access Level 2 from one of the three transfer areas.
Boarding: Departing passengers will be system boarded at Level 2 before proceeding to holding lounges on Level 1, where they will board the aircraft.
Floors 10 (4xbasement + GF + 5 floor)
Gates 26 (including 5 A380 gates)
Passenger Loading Bridges 59
Remote stands 14 (for B777 and A340)
Boarding Lounges for remote stands 5
Transfer Areas 3
Transfer desks 62 (9 at GF + 53 at U1)
First Class Lounge Located: East side of concourse on Level 4
Capacity: 800 passengers
Business Class Lounge Located: West side of airside facility on Level 4
Capacity: 1200 passengers
Marhaba Lounge Located: East side of concourse on Level 4
Capacity for 140. Hot meals, hot and cold beverages; business centre; exclusive lifts; family seating area; hand baggage storage area.
Customer Services Lounge For misconnections
Amenities Bathrooms

Dubai Duty Free shops

sports and leisure, food and toys, pharmacy, tobacco, electronics and music, mobiles and cameras, fashion, sunglasses, watches, gold and jewellery, perfumes and cosmetics, luggage, books and magazines
Food Courts Two; this includes two restaurants operated by Dubai International; these are also used for EK transfer passengers on long layovers.
14 restaurants including Burger King, Starbucks, Paul’s Coffee Shop, Cosi, Wine Shop, Segafredo, Good to Go, Pulp Juice Bar, Costa, McDonald's, Haagen Dazs
Hotels Level 5 - 4-star hotel + fitness club and health spa
Level 6 – split of 4 and 5-star rooms and suites
5 Star hotel: 38 rooms + 8 suites
4 Star hotel: 193 rooms + 14 suites
Airport Medical Centres 2

Arrivals area – Airside facility level 1 and Terminal level 4

Arriving passengers terminating journey in Dubai continue to the Arrivals Hall in Level – 4. They access the terminal through 4 Skytrains and elevators.

Immigration 52 counters and 12 e-gates
Baggage Services Lounges Two in Baggage Claim Hall (F & J, Y Class)
One in the Arrivals Hall
Baggage carousels 14 carousels + 4 for oversized luggage
Porter service available For all classes at Dhs. 20 per trolley
Lounges Unaccompanied Minors
Special Handling
Customer Services [Baggage]
Dubai Stopover Lounge
Others Information Counter
Visa Collection
Medical Clinic
Hotel Reservation, Car Rental and Tour operators
Taxi and Bus Collection
Retail 2 Arrivals Duty Free shops and an arrivals public shop
BAGGAGE HANDLING SYSTEM – The largest system and also the deepest [T3 is underground]
Baggage reclaim carousels 14 in Arrivals hall and 4 for oversized bags
Screening injection points 21
Make-up carousels 49

Moving facilities

Sky Trains (47 Pax each) Total 8 – 4 each at Arrivals and Departures
Elevators 157
Escalators 97
Moving Walkways 82
Dumbwaiters/Truck Lifts 27


Total parking spaces 1,889
Car rental spaces 163
Emirates bus spaces 44
Check-in hall for baggage Area 4500 m2
18 check-in counters
information desk
cashier counter
Mosque Area 950 m2
Number of floors: 3
First and Business Class passengers have dedicated drop off area at the entrance of the terminal and have complimentary concierge services.
Note: The Metro, which was opened in September 2009, provides passengers another option to access Dubai International Emirates Terminal 3.
Emirates Airline is the sole operator in Terminal 3

At Terminal 3 there are the following airlines:

- Qantas Airways Limited
- Emirates


- Flydubai
- Gulf Air
- Jazeera Airways
- Rotana Jet
- TUI Airlines Nederland
- Wizzair

You can find other Services and Facilities at Terminal 3 such as:

- Restaurants and Cafeterias
- Currency exchange offices
- ATMs and Banking
- Car rental companies
- Parking lots
- Transportation access
- Business centre (inside the Dubai International Hotel) including meeting rooms, secretarial service, photocopying, Internet, lamination and binding, faxing and conference facilities.
- Children’s play area: located between Gate B7 and B8
- Baby care rooms
- Baggage storage: at Terminal 1 and 3: it costs 20 AED or 25 AED every 12 hours, details asking at the desk.
- Prayer rooms: muslim prayer rooms and ablution rooms within all Terminals and in Parking lots as well, you just have to follow the signs.
- Smoking lounges: you just need to follow the signs, they are located in Terminal 1 (Gate D12, upper level), in Terminal 2 (near the departures area) and in Terminal 2 (Gates A2, A23, B7, B27, C9, C23).
- WiFi access throughout all areas of DXB and DWC. You just need to selecto “DXB free wifi” or “DWC free wifi”, open your browser and click on “get online now”.

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