Dubai Airport Guide to Dubai International Airport (DXB)

Dubai Airport Services

Within Dubai Airport Terminal you can find the following Services and Facilities:

- Restaurants and Cafeterias
- Currency exchange offices
- ATMs and Banking
- Car rental companies
- Parking lots
- Transportation access
- Special assistance for passengers with reduced mobility or special needs
- Baby care rooms

Business centre

The business centre at Dubai Airport includes meeting rooms, secretarial service, photocopying, Internet, lamination and binding, faxing and conference facilities.

Location: Inside the Dubai International Hotel (Terminal 3)


Dubai International Hotel

Dubai International Hotel stands for a hotel conveniently located in Terminal 3 for transit passengers.

It offers meet and greet services, among other luxury options.

For further information, please contact:

+971 54 791 6000 (Whatsapp, text message only) |


Children’s play area

For the tiny travellers, there’s a children’s play areas at Dubai Airportt between Gate B7 and B8. 


Baggage storage

There are baggage storage services at Dubai Airport.


- Terminal 1

- Terminal 3

Fares: 20 AED or 25 AED every 12 hours.


Prayer rooms

Muslim prayer rooms and ablution rooms are available within all Terminals and in the Parking lots as well, you just have to follow the signs.


Smoking lounges

To get to one of the smoking lounges at Dubai Airport, you just need to follow the signs.


- Terminal 1: Gate D12, upper level.

- Terminal 2: Close to Departures Area.

- Terminal 3: Gates A2, A23, B7, B27, C9, C23.


WiFi access

WiFi access is available throughout all areas of DXB and DWC.

You just need to select “DXB free wifi” or “DWC free wifi”, open your browser and click on “get online now” on your mobile device. 


Showers are available at DXB Airport.


- Terminal 1: Departures (between gates C18 and C22)

- Terminal 3: Departures (between gates B13 and B19 and gates A1 and A24).

Complementary showers for passengers between Gates 1 and 6 in the mezzanine level are available near the marhaba lounge.


Emergency and medical access

Emergency and medical access is available 24/7, just ask to the Airport’s staff for the nearest Medical Centre.

For emergencies please call: +971 (0)4 504 5000.


Where to sleep in Dubai Airport?

Dubai Airport offers various options in case you need to sleep the entire night or just a few hours.

- Dubai International Hotel (Terminal 3)

- Sleep’n fly: Scandinavian-designed “igloo” style pods or premium double cabins with pull-out kids’ bed.

Contact: +971 52 3551477 |

- SnoozeCubes: Soundproof cubicles with bed, TV storage and WiFi.

Contact: +971 (4) 26 96 228 |


Baggage services

Baggage services at Dubai Airport includes porters, trolleys and baggage wrapping.

See below more informaton: 

Short-term storage

Location: Terminal 1 and Terminal 3. Service hours: 24/7.

Please note that the service is not available in Terminal 2.

Baggage delivery service

The service is offered by Emirates Airlines within the UAE.

For details contact: +971 (0) 4 214 4433.


Baggage wrapping

Baggage wrapping cost at Dubai Airport is the one as follows:

- Terminal 1, Terminal 2 and DWC: 25 AED per item.

- Terminal 3: 30AED per item.


Airport lounges

Dubai Airport counts with the following airport lounges:

Terminal 1:

- Marhaba Lounge (D Gates): Location: Terminal 1, airside, Concourse D. Services: Showers.

- Ahlan Business Class Lounge: Location: Terminal 1, airside, Concourse D.

- SkyTeam Lounge: Location: Terminal 1, airside. Services: Showers.

Terminal 2:

- Marhaba Lounge (F Gates): Location: Terminal 2, airside, opposite Gate F3 and F4.

Terminal 3:

- Lounge at B: Location: Terminal 3, Airside, Concourse B, Departures, close to Gate B26.

- Marhaba Lounge (Concourse A): Location: Terminal 3, Airside, Concourse A, between gates A3 and A2.

- Marhaba Lounge (Concourse B): Location: Terminal 3, Airside, Concourse B, Departures, close to Gate B26.

- Marhaba Lounge (Concourse C): Location: Terminal 3, Airside, Concourse C.


Purchase your ticket to Dubai Airport lounges